REFUND & RETURN POLICY
High Quality Low price is real. we stand behind the quality of our products, and your absolute delight is our number one priority. We want you to be happy with what you bought, pure and simple.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- you do not receive them within the guaranteed time (2-10 day processing)
- you receive the wrong item.
- you do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not
issue the refund if:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- your order does not arrive due to exceptional circumstances outside our control (e.g. not misplaced during shipment, delayed by a natural disaster).
*You can submit refund requests within 15 days after the guaranteed period for delivery (5 days) has expired. You can do it by sending a message on Contact Us page.
Payment methods include Pay On Delivery and Paystack - Debit/Credit cards.
Paystack is a safer, easier way to send and receive money online. When you select Paystack as the payment method, you will be linked to the Paystack payment platform where you can make payment.
Paystack can be used to purchase items by Debit/Credit Card (Visa, MasterCard, Verve, GT 737).
After viewing your items on your shopping cart page, you can click and check out with Paystack.
You can use the Paystack as you want according to the on-screen instructions.
The reasons why we suggest you use Paystack:
Payment is traceable. By using your Paystack, you can trace the status of your payment.
When you use your credit card through Paystack, nobody will see your credit card number, which will eliminate the risk of unauthorized use.
If you have any other questions, please contact us and we will do our best to help you out.